24 Hour Cancellation Policy
A confirmation sms will still be sent to you the day before your appointment.
It is requested that you reply ‘yes’ to this sms to confirm your appointment or call the office on (02) 6239 6191 to cancel or reschedule.
To cancel or reschedule your appointment without charge, you need to give us a minimum of 24 hours notice. This allows us the opportunity to try to fill your appointment from our internal waitlist, if possible.
If you confirm your appointment and don’t show up at your scheduled time, the full fee will become payable, as we will be unable fill your appointment.
If you give us less than 24 hours notice for cancellation and we are unable to fill your appointment, you will be billed the full fee for that appointment.